Introduction
This Privacy Policy explains how Eleveight Supply ("we", "us", or "our") collects, uses, stores, and protects information when you use our website, our Framer plugin, contact us, purchase a product, verify a license, or access premium content.
Information We Collect
We may collect information you provide directly, including:
your email address
your license key
information you send to us through support or contact requests
We may also collect certain technical and usage information automatically, including information needed to:
operate and secure the service
maintain access to premium features
prevent misuse and unauthorized access
troubleshoot issues and improve reliability
Payments and licensing are handled through Lemon Squeezy. We do not store full payment card details on our own servers. However, we may receive limited order and license-related information, such as customer email, order status, and license validation details, in order to provide access and support.
How We Use Your Information
We use information to:
provide access to our products and services
verify licenses and maintain premium access
deliver digital products and premium content
respond to support requests
operate, maintain, and improve the website and plugin
protect the service and enforce our terms
comply with legal, tax, accounting, and security obligations
Cookies and Analytics
We use cookies and similar technologies for security, authentication, and analytics.
This may include:
secure session cookies used to maintain premium access
analytics tools, including Google Analytics, to help us understand website traffic and improve the experience
Data Sharing and Disclosure
We may share information with trusted service providers that help us operate Eleveight Supply, including providers for:
payment and licensing
hosting and infrastructure
analytics
secure storage
technical and security operations
This may include providers such as Lemon Squeezy for payments and license validation, and service providers we use to store and deliver assets or support service security.
We do not sell your personal information for money, and we do not share your personal information for third-party marketing purposes.
We may also disclose information if required by law, to:
protect our rights
enforce our terms
investigate misuse
respond to legal requests
Data Retention
We retain information only for as long as reasonably necessary to:
provide our services
maintain access to purchased products
support users and resolve disputes
protect the service and investigate misuse
comply with legal and operational obligations
Some information may remain in backups or internal records for a limited period where legally permitted or operationally necessary.
Data Security
We use reasonable technical and organizational safeguards designed to protect information and maintain secure access to our services.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
request access to the information we hold about you
request correction of inaccurate information
request deletion of your information
object to certain processing
request a copy of your information, subject to applicable law
To make a privacy-related request, contact us using the email address below.
International Processing
Our service providers may process data in countries outside your own. By using our services, you understand that your information may be transferred to and processed in other jurisdictions.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the “Last updated” date above.
Contact Us
If you have any questions about this Privacy Policy or want to make a privacy request, contact us at:
